Warranty Policy

Warranty Policy

30 Days Money Back Guarantee

Within 30 days from the date of purchase, if the product has quality problems, customers can request a full refund.

30 Days Replacement

Within 30 days from the date of purchase, if the product has quality problems, customers can request a free replacement.

1 Year Warranty

Within 1 year from the date of purchase, if the product has quality problems, WUBEN will offer free repair.

Battery Warranty

WUBEN offers a 1-year warranty for the rechargeable batteries, but other included accessories are not covered by the warranty.

5 Years Product Warranty

Within 5 years from the date of purchase, if the product (for battery-removable flashlights, accessories excluded) has quality problems, WUBEN will offer free repair for WUBEN registered customers (Support-Product registration).

Lifetime Maintenance

From the date of purchase, if the product has a problem after 1 year, WUBEN will offer paid repair for WUBEN registered customers 

Note : All gifted products, as well as products with warranty replacement, no longer provide any warranty and return policy.

Please keep your purchase receipts or order confirmations as proof of purchase.

If you have any questions or require further assistance regarding our warranty policy, please contact our customer support team. We are here to ensure your satisfaction and provide the necessary support.